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Starlink’s invoice glossary names each charge and puts the demand surcharge at up to about $1,500

Starlink’s Invoice Description Glossary, edited Oct 22, 2026, names the invoices a new customer sees and gives the demand surcharge as up to about $1,500.

Billing and credits

Event
Published
Dec 2025 glossary: 9 invoice types → Oct 22, 2026: 18 types; surcharge up to about $1,500
What’s new in the invoice glossary?
The glossary now lists 18 invoice types; an archived copy from Dec 11, 2025 had 9. It defines the monthly Account Subscription invoice, the Account Unified Sign-Up Order a new starlink.com customer pays, the prorated Partial Service Invoice after an upgrade, and the Demand Surcharge Order: A one-time congestion charge per residential service line, up to about $1,500, for standard service in a congested cell. A kit bought in a store and activated later is billed as an Account Subscription Activation, which is not a starlink.com kit purchase.
When was it updated?
Modified Oct 22, 2026; we read it on Oct 29 and Nov 2, 2026. It still contains editing notes such as Confirm the line wording before publishing, so the wording may change.
Who should read it?
New customers reading their first invoices, and anyone ordering at an address with a demand surcharge.
Which invoice should carry the credit?
Expect the $100 on an Account Subscription invoice: Starlink says credits pay monthly subscription charges, not one-time orders, surcharges or prorated plan-change charges. Check the order summary for a surcharge before you pay; a return within 30 days refunds an eligible surcharge.
How does the credit still apply?
How the credit applies: to the next monthly bill, or the one after if a bill is already pending, and never more than a statement’s total.

Source

Which invoices the $100 can and can’t pay

Account Subscription is the monthly service charge, paid in advance for the dates shown: the credit comes off this one. The sign-up order (kit, shipping, any activation), a demand surcharge order and a partial service invoice after an upgrade are one-time or prorated charges, which Starlink says credits don’t pay. What the credit covers.

Surcharges in late October

The glossary gives a ceiling, not an amount for your address. RV Mobile Internet reported on Oct 30, 2026 that surcharges had been reduced in several areas, with $500 near Seattle, $250 in Enumclaw and Alaska down from $1,500 to $500. Your order summary shows any surcharge before you pay.

Where these facts come from

  1. Invoice Description Glossary · support article on starlink.com Starlinkas of · page last changed
  2. What is a demand surcharge? · support article on starlink.com Starlinkas of · page last changed
  3. How does a service credit get applied to my account for a promotion? · support article on starlink.com Starlinkas of · page last changed
  4. Starlink Tests Dynamic Residential Pricing, Announces 50% Global Priority Data Price Hike, And Reduces Local Priority International Use (RV Mobile Internet) Pressas of · published

Every change we make is dated in the corrections log.

Corrections

No corrections to this post. Every correction is dated in the corrections log.

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